Rayan Al Haress | Customer Experience | Best Scholar Award

Published on by Business Global Awards

Best Scholar Award

Rayan Al Haress
Girne American University, Lebanon
Rayan Al Haress
Affiliation Girne American University
Country Lebanon
Documents 1
Subject Area Customer Experience
Event Business Global Awards
ORCID 0009-0000-1951-1394

Rayan Al Haress is a management professional and doctoral researcher affiliated with Girne American University. His academic and professional background integrates customer experience management, retail banking operations, marketing, and service excellence. Through extensive experience in customer relationship management, financial services, and strategic account administration, he has demonstrated a commitment to improving service quality and customer engagement practices. His profile reflects the intersection of applied management knowledge and practical customer experience initiatives within contemporary organizational environments.[1]

Abstract

Rayan Al Haress, focusing on his educational development, professional accomplishments, and contributions to customer experience management. His multidisciplinary experience in banking, marketing, customer service, and management studies reflects an applied approach to improving customer satisfaction, operational efficiency, and organizational performance. Through doctoral-level academic engagement and practical industry experience, he has contributed to the advancement of customer-centered service practices and strategic relationship management.[1]

Keywords

Customer Experience, Service Excellence, Retail Banking, Marketing Management, Customer Relationship Management, Strategic Account Management, Organizational Performance, Business Management.

Introduction

Customer experience has emerged as a significant area of study and practice within modern management research. Organizations increasingly recognize that sustainable growth depends upon customer satisfaction, service quality, and effective relationship management. Rayan Al Haress has developed professional expertise in these areas through years of experience in customer service, banking operations, and marketing activities. His educational journey, culminating in doctoral studies in management, complements his practical contributions to customer-oriented business environments.[2]

Research Profile

Rayan Al Haress is pursuing a Ph.D. in Management at Girne American University. He previously earned a Master’s Degree in Marketing and a Bachelor’s Degree in Management from Sagesse University, Lebanon. His academic foundation supports research interests associated with customer experience, marketing effectiveness, service quality, and organizational management.[1]

Research Contributions

Rayan Al Haress lies in the practical application of customer experience principles within banking and service industries. His work has involved managing thousands of customer accounts, facilitating financial service delivery, and supporting customer retention strategies. Such activities provide valuable insights into customer behavior, service expectations, and relationship management practices.[1]

Publications

Available academic records indicate one documented scholarly contribution associated with the researcher’s profile. The publication activity reflects ongoing engagement with management and customer experience themes. Future doctoral research is expected to contribute additional scholarly outputs in the areas of management, marketing, and customer relationship development.[2]

Research Impact

Rayan Al Haress’s work is reflected primarily through professional practice and organizational service improvement. His involvement in customer support, financial service operations, and strategic relationship management demonstrates measurable contributions to customer satisfaction and service delivery. These experiences provide practical evidence supporting broader academic discussions on customer experience management and organizational effectiveness.[1]

Award Suitability

Rayan Al Haress demonstrates several characteristics aligned with the objectives of the Best Scholar Award. These include continued academic advancement, practical contributions to customer experience management, professional leadership in banking operations, and active engagement with management studies. His combination of academic qualifications and industry experience supports recognition within emerging scholar and applied management categories.[1][2]

Conclusion

Rayan Al Haress represents a management professional whose academic progression and practical expertise converge within the field of customer experience. His educational achievements, banking sector experience, and commitment to customer-centered service contribute to his growing academic profile. These attributes support consideration for scholarly recognition through the Best Scholar Award and reflect meaningful engagement with contemporary management challenges.[1]

References

  1. Rayan Al Haress, Asieh AkhlaghiMofrad. (2026). From Perceived Value to Advocacy: How Customer Experience, Loyalty, and Trust Shape Sustainable Mobile Payment Consumption.
    https://www.mdpi.com/2071-1050/18/11/5225
  2. Google Scholar. (n.d.). Research Profile of Rayan Al Haress.
    https://scholar.google.com/citations?user=YAJgdyUAAAAJ&hl=en&oi=ao

Guangyong Zhang | Marketing Strategies | Best Researcher Award

Published on by Business Global Awards

Dr. Guangyong Zhang | Marketing Strategies | Best Researcher Award

Dr. Guangyong Zhang, Wuxi University, China

Dr. Guangyong Zhang is currently serving as a Lecturer at the Department of Public Basic Education, Wuxi University, China 📚. With a research background deeply rooted in control science and engineering, he has developed expertise in complex network modeling, energy systems, and data-driven analysis of economic behavior. Since 2021, he has been an active member of Wuxi University’s teaching faculty, contributing both to undergraduate education and interdisciplinary research. Dr. Zhang’s academic journey is characterized by consistent growth through rigorous academic training and active participation in national and regional research projects. His scholarly focus on system dynamics and network science has earned him publications in reputable international journals. Dr. Zhang remains committed to advancing applied research and interdisciplinary collaboration in systems engineering and sustainable development 🔬🌱.

📄✨ Profile

Orcid

🎓 Education

Dr. Guangyong Zhang holds a Ph.D. (2017–2021) and M.Sc. (2014–2017) in Control Science and Engineering from Jiangsu University 🎓. His undergraduate training was in Information and Computational Science at Chuzhou University (2009–2013), which provided a strong foundation in mathematics and algorithmic thinking. Throughout his academic progression, Dr. Zhang cultivated a keen interest in system dynamics, nonlinear control, and computational modeling. His doctoral research focused on structural transformation under carbon neutrality and spatiotemporal analysis in diffusion systems. The combination of computational science and control engineering has enabled him to develop interdisciplinary solutions across energy, economics, and environmental modeling. This diverse academic background supports his robust research trajectory and pedagogical contributions in higher education 🧠💡.

🏢 Experience

Dr. Zhang has served as a Lecturer in the Department of Public Basic Education at Wuxi University since October 2021 🏫. In this role, he teaches foundational courses in mathematics and control systems while actively engaging in collaborative research projects. His academic career began with comprehensive graduate research experience at Jiangsu University, followed by direct involvement in several major national research initiatives. Over the last five years, he has participated in multiple NSFC projects and municipal-level innovation programs, demonstrating consistent research productivity and institutional engagement. His practical experience is complemented by his theoretical contributions in dynamic network modeling and energy economics 🔄📈. Dr. Zhang also plays a mentoring role in guiding students through their early academic and research endeavors.

🔬 Research Interests

Dr. Guangyong Zhang’s research interests span complex networks, spatiotemporal dynamics, diffusion processes, green development, and carbon neutrality modeling 🌍🧪. He specializes in the mathematical modeling of information and epidemic spread using reaction-diffusion systems, economic network behavior, and system robustness under structural perturbations. His investigations into energy market behavior, price fluctuation mechanisms, and environmental policy effects contribute to sustainable systems analysis. A notable direction in his research is the evolution of structural transitions in energy production and their systemic implications under carbon neutrality goals. By integrating control theory, network science, and real-world datasets, Dr. Zhang aims to offer actionable insights for decision-making in environmental and economic systems ♻️📉.

🏅 Awards

As of now, Dr. Guangyong Zhang has not received formal academic awards 🏵️. However, his ongoing involvement in key national-level research projects and multiple peer-reviewed publications in high-impact journals reflect his growing academic reputation and impact. His participation in NSFC-funded studies on network behavior, energy efficiency, and carbon productivity indicates recognition of his research potential and relevance. Dr. Zhang is also building his academic portfolio through international collaboration and interdisciplinary outreach. These efforts are positioning him as a rising scholar in systems control and environmental modeling, and he is poised for future recognition in the academic community 📘🧑‍🔬.

📚 Publication Top Notes

Event-Based Fuzzy H ∞ Control for Unreliable Nonlinear Networked Systems

Locality-Constraint Discriminative Nonnegative Representation for Pattern Classification

Dynamic Rebalancing of the Free-Floating Bike-Sharing System

Analysis of the gold fixing price fluctuation in different times based on the directed weighted networks

Research on the Transmission Ability of China’s Thermal Coal Price Information Based on Directed Limited Penetrable Interdependent Network

A Study on the Similarities and Differences of the Conventional Gasoline Spot Price Fluctuation Network between Different Harbors

The energy efficiency model under the market response and the evolutionary path under its regulation policy in China

📝 Conclusion

Considering his academic depth, impactful publication record, and sustained involvement in national scientific projects, Dr. Guangyong Zhang is highly suitable for the Best Researcher Award. His commitment to addressing real-world challenges—from network dynamics to green development—aligns with the values of innovation, applicability, and societal contribution that such awards celebrate. With continued momentum and increased visibility, Dr. Zhang is poised to emerge as a thought leader in systems modeling and sustainable technology. 🎓🏅

KAOUTHER ZNAIDI | Marketing Strategy | Best Researcher Award

Published on by Business Global Awards

Dr. KAOUTHER ZNAIDI – Marketing Strategy – Best Researcher Award

Alignment with Award Category

Dr. Znaidi’s outstanding contributions align perfectly with awards recognizing excellence in Marketing Research, Academic Leadership, and Women in Business Education. Her dedication to advancing marketing knowledge, combined with her administrative leadership and industry collaborations, make her a deserving candidate for recognition in these fields.

college of Business Administration | Saudi Arabia

Profile

Scopus

🎓Early Academic Pursuits 

Education and Training

Kaouther Znaidi, a distinguished Tunisian scholar in marketing and management, has built a solid academic foundation that has shaped her career. She earned her Bachelor’s degree in Marketing from the Institute of Management in Tunis (ISG) at Tunis University in 1993. She then pursued a Master of Business (DEA) in 1998 from El Manar University, College of Economics and Business of Tunis (FSEGT), Tunisia. Continuing her academic trajectory, she obtained her Ph.D. in Marketing from the same institution in 2009. Her research and academic work have since been instrumental in marketing and management education.

💼Professional Endeavors 

Academic Positions

Kaouther Znaidi has had a dynamic and extensive career spanning multiple academic institutions and roles. She currently serves as an Assistant Professor at the College of Business Administration, Hail University, Saudi Arabia. Since October 2015, she has been deeply involved in academic and administrative leadership, including her role as Vice-Dean of the Female Campus at Hail University (2015–2020), COOP Coordinator (2020–2021), and Department Supervisor (2022–2024).

📚Contributions and Research Focus on Marketing Strategy

Dr. Znaidi’s research interests cover a broad spectrum of marketing disciplines, including Islamic Marketing, Web Marketing, E-branding, and E-reputation. She has contributed to numerous publications and conferences, providing valuable insights into contemporary marketing strategies. Her scholarly contributions include articles such as: he appraisal prepared for keeping an eye out for the upkeep of twenty to thirty-year-olds representatives of Indian endeavors in Delhi (Cogent Business & Management, 2020). Importance of Computer In Human Life And Management Till 2020 (AIJBM, 2019). How Good Is Your Time Management? (BIRCI-Journal, 2019). Saudi Arabia Reforms: The Changing Face of Saudi Women at Workplace with a Vision of 2030 (American Journal of Management Science and Engineering, 2019). The Impact of Social Professional Category Consumer’s Acceptance Level Towards Islamic Banking Window (Chinese Business Review, 2017).

🏆Accolades and Recognition 

Dr. Znaidi has earned recognition for her impactful research and teaching contributions. Her scholarly work has been published in high-impact journals, and her expertise in marketing and e-branding is acknowledged in academic circles. She has played a crucial role in marketing education by training students in specialized fields such as Electronic Commerce, Market Research, Consumer Behavior, and International Marketing.

🌍 Impact and Influence 

Community Impact

Beyond academia, Dr. Znaidi has actively contributed to professional training and industry collaboration. She has conducted marketing research, strategic marketing planning, and business development studies for organizations in Tunisia and beyond. Her work as a Head of Market Research at Génimark and a Marketing Manager for Africa System highlights her practical experience in applying marketing principles to real-world business challenges.

🔮Legacy and Future Contributions 

Kaouther Znaidi’s legacy is defined by her relentless pursuit of knowledge, commitment to education, and contributions to the field of marketing. Her work in Islamic Marketing and Web Marketing continues to influence emerging marketing strategies. She remains an active researcher and mentor, constantly exploring new frontiers in marketing education and digital transformation.

 

Conclusion

Kaouther Znaidi exemplifies excellence in marketing academia and professional practice. With an impressive academic background, a robust research portfolio, and significant leadership roles, she has left an indelible mark on marketing education. Her dedication to research, teaching, and industry collaboration highlights her invaluable contributions to the field. As she continues her academic and professional journey, her impact on marketing education and business research is set to grow even further, ensuring her place as a leading figure in the marketing discipline.

📚Publications

The appraisal prepared for keeping an eye out for the upkeep of twenty to thirty-year-olds representatives of Indian endeavors in Delhi: An advancing test looked by different associations over the globe

Authors: A., Sabir, Almas, K., Znaidi, Kaouther, N.A., Qayum, Nimer Abdul

Journals: Cogent Business and Management,